The family-run plumber Austin homeowners actually recommend
Marcus Reyes spent ten years as a journeyman watching neighbors get squeezed by contractors who “discovered” problems mid-job. In 2014 he and his brother Jon opened Brightwater Plumbing & Drain with one promise — every job quoted flat, before a wrench turns, with photos to back it up.
Twelve years later, the shop on Austin’s East Side runs a crew of eight licensed technicians covering Greater Austin from Pflugerville to Buda. We’re small enough that Marcus still answers the after-hours phone, and experienced enough to take on anything from a stuck garbage disposal to a whole-home repipe in a 1940s bungalow.
What that means for you
- No trip fees inside our Greater Austin service area
- Flat-rate quotes before work begins — phone quotes on simple jobs, $89 diagnostic for hidden problems (applied to the repair)
- One-hour emergency response or 10% off your bill
- One-year labor warranty in writing on every repair, no fine print
- Licensed Master Plumber on staff (TX #M-41928), $2M liability insurance, fully bonded
Credentials
- TX Master Plumber License #M-41928 (Marcus Reyes)
- $2M general liability + full workers’ comp
- BBB A+ accredited since 2016
- Veteran-owned; 10% discount for active military and first responders
- Permitted and inspected on every remodel and repipe
When you call Brightwater, a human answers — usually within two rings. Try us: +1-512-555-0142.
Email for a quote